#1  
Old 05-31-2009, 02:55 AM
xtinemcgee xtinemcgee is offline
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Default Acer aspire 1, black screen, beeping noise?? help plz

So when I first start up the laptop, it goes to a black screen and immediately starts this loud high pitched beeping noise over and over. I can press ctrl+esc, or ctrl+alt+del and it will stop the beeping, and go to the windows startup screen, with the loading bar (the screen right before it goes to your desktop).
It continues to load, and load, and load, but wont go to the desktop.
I eventually let it just load for about 5 minutes, and then it automatically went back to the beginning black screen and beeping noise.

What can I do?
Please and thanks
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  #2  
Old 05-31-2009, 03:15 AM
hazmat hazmat is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by xtinemcgee View Post
So when I first start up the laptop, it goes to a black screen and immediately starts this loud high pitched beeping noise over and over. I can press ctrl+esc, or ctrl+alt+del and it will stop the beeping, and go to the windows startup screen, with the loading bar (the screen right before it goes to your desktop).
It continues to load, and load, and load, but wont go to the desktop.
I eventually let it just load for about 5 minutes, and then it automatically went back to the beginning black screen and beeping noise.

What can I do?
Please and thanks
The most imnportant information is what happened before this. Was the netbook working fine before ? Is this brand new ? What changes were made ? Any new software, hardware, or other changes before the problem ?
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  #3  
Old 05-31-2009, 08:40 AM
xtinemcgee xtinemcgee is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

No new hardware was installed.
It is about 6 months old...
I cant think of any changes Ive made...
Its made the beeping noise before, but never not gone to the desktop
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  #4  
Old 05-31-2009, 08:48 AM
hazmat hazmat is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by xtinemcgee View Post
No new hardware was installed.
It is about 6 months old...
I cant think of any changes Ive made...
Its made the beeping noise before, but never not gone to the desktop
The beeping sound is actually code for something wrong hardware-wise. It is how the BIOS lets you know there is a problem. Have you gone into BIOS setup and see if all hardware is installed that is supposed to be there ?

You can also try reflashing the BIOS using these instructions:

http://macles.blogspot.com/2008/08/a...-recovery.html
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  #5  
Old 08-17-2009, 08:13 AM
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Muka Muka is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by xtinemcgee View Post
So when I first start up the laptop, it goes to a black screen and immediately starts this loud high pitched beeping noise over and over. I can press ctrl+esc, or ctrl+alt+del and it will stop the beeping, and go to the windows startup screen, with the loading bar (the screen right before it goes to your desktop).
It continues to load, and load, and load, but wont go to the desktop.
I eventually let it just load for about 5 minutes, and then it automatically went back to the beginning black screen and beeping noise.

What can I do?
Please and thanks
Those beeps are a Power On Self Test (POST) code. Unfortunately there does not seem to be any information anywhere as to what those POST codes mean with the Insyde H2O BIOS of the AAO. For instance it could be a RAM problem.

I would get in contact with Acer's tech support. Is the PC less than a year old? If so it should still be under warranty.
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  #6  
Old 08-21-2009, 05:22 AM
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JDGAFFLIN JDGAFFLIN is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Acer support will just tell him to reflash the BIOS. However, I would still call them first to get a case number just to insure the warranty isn't voided.

Yesterday when I got home, I attempted to fire mine up. The green power indicator lit up, but nothing else. I got in contact with customer support, and they directed me to their site to perform a BIOS Flash.


From www.support.acer.com
Quote:
Updating the BIOS will require a USB flash drive to store the BIOS information on during the update. To perform the update to the BIOS:

Go here and download and extract the latest BIOS for the netbook.
Rename the BIOS file from 3310.fd to zg5ia32.fd.
Copy zg5ia32.fd and Flashit.exe to USB flash drive
Ensure that the AC adapter is plugged in.
Insert the USB flash drive into a USB port.
Press and Hold down the Fn and the Esc keys together and press the power button.
When the unit's power light comes on wait a few seconds and release the Fn and Esc keys.
After the keys have been released the power light will start to blink.
During the BIOS update process the display will be blank.
Let the unit run and after approximately 1 to 7 minutes, the unit should reboot and the BIOS will be updated.
If the unit fails to reboot, or the BIOS was not updated sucessfully, try the steps again.
I haven't done it yet, but I'll get to it after work.

Last edited by JDGAFFLIN; 08-21-2009 at 05:42 AM.
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  #7  
Old 08-21-2009, 05:24 AM
hazmat hazmat is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Hey JD,

Did you make any changes before this happened. I know I have read about the BIOS issue and flashing seems to fix it every time, but it's disconcerting to think it just happens out of the blue ?
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  #8  
Old 08-21-2009, 05:35 AM
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JDGAFFLIN JDGAFFLIN is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

No changes at all. In fact, I went home for lunch about four hours earlier, fired it up for a quick peek at my local papers, and a facebook check, and all was alright. When I got home, nothing.

Akash, the tech support dude at Acer says it happens quite a bit, especially at or around the 6 month after purchase date. Which puts me right in that time frame. None the less, it was still a bit disconcerting.
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  #9  
Old 08-21-2009, 05:45 AM
hazmat hazmat is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Well I'm 10 months of daily use and counting, knock on wood. I wonder if the fact that I did a BIOS flash about a month after I got it (to update power management, etc) that saved me ? That's probably why I have not had the issue....
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  #10  
Old 08-21-2009, 06:08 AM
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JDGAFFLIN JDGAFFLIN is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

It's possible. Im confused about a couple of things though. Am I supposed to rename the whole BIOS folder zg5ia32fd, or just the file named 3310.fd? And nowhere in this BIOS folder am I finding a file named Flashit.exe.

What steps did you take?
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Old 08-21-2009, 06:26 AM
hazmat hazmat is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by JDGAFFLIN View Post
It's possible. Im confused about a couple of things though. Am I supposed to rename the whole BIOS folder zg5ia32fd, or just the file named 3310.fd? And nowhere in this BIOS folder am I finding a file named Flashit.exe.

What steps did you take?
I followed this procedure:

http://macles.blogspot.com/2008/08/a...-recovery.html
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  #12  
Old 08-21-2009, 06:36 AM
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JDGAFFLIN JDGAFFLIN is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Opps, Im a knucklehead. I made a typo when I renamed the file. Just did the BIOS flash here at work and everything worked fine. Im up and running again. They should have made a note to say that you have to rename the FLASHIT file FLASHIT.exe, just to help absent minded people like myself.
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Old 08-25-2009, 07:50 AM
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Muka Muka is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by hazmat View Post
Hey JD,

Did you make any changes before this happened. I know I have read about the BIOS issue and flashing seems to fix it every time, but it's disconcerting to think it just happens out of the blue ?
I did originally have a problem with my AAO corrupting it's BIOS, in that it wouldn't do anything apart from running the fan. This was a known issue. I re-flashed it with an updated BIOS from a USB stick, and it's been fine ever since.
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Old 08-25-2009, 07:51 AM
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Muka Muka is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Quote:
Originally Posted by hazmat View Post
Quote:
Originally Posted by JDGAFFLIN View Post
It's possible. Im confused about a couple of things though. Am I supposed to rename the whole BIOS folder zg5ia32fd, or just the file named 3310.fd? And nowhere in this BIOS folder am I finding a file named Flashit.exe.

What steps did you take?
I followed this procedure:

http://macles.blogspot.com/2008/08/a...-recovery.html
I had to do that with my AAO which wouldn't boot at all. Corrupted BIOS. It's been fine ever since.
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  #15  
Old 08-25-2009, 08:44 AM
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JDGAFFLIN JDGAFFLIN is offline
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Default Re: Acer aspire 1, black screen, beeping noise?? help plz

Yeah, I flashed it Friday, and it's been fine since so all is well.

I also picked up a LG slim USB DVD burner. It works great, just plug and play, and is a nice companion to the AAO.

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