There was some controversy over the legitimacy of an OtterBox Defender case for an HTC EVO 3D that showed up on eBay this week. Since the case wasn’t listed on the OtterBox’s website and seemed to be being sold by a seller with no apparent connection to the company, several rightfully suspicious readers took it upon themselves to investigate its authenticity by sending OtterBox an email.
Customer service reps quickly responded that the cases were fake, that the company didn’t have any EVO 3D cases in production, and that they hadn’t even decided whether they would be making any. The eBay seller, of course, insisted that they were real.
So who’s right? According to an official statement I received from OtterBox, the seller is telling the truth. The case is legit. I reached out to my PR contact at the company, who sent me the following response:
OtterBox® has confirmed that the Defender Series® for the EVO 3D that was previously listed on eBay® was in fact an authentic OtterBox product. Twenty five units were inadvertently released by one of our distributors to an eBay seller and this situation has been addressed. We apologize for any confusion and appreciate all the interest in this exciting new product. OtterBox will continue to keep you posted on the official release and availability.
The cases are no longer available on eBay, but they were in fact real.