What to do when Netflix randomly says your HTC EVO has been deactivated

NSWI was busy today playing human hamster on an elliptical machine at the gym when I decided to whip out my HTC EVO 4G and watch some horrible kung fu on Netflix.

Unfortunately, I was met with this message: It looks like Netflix has been deactivated on this device. It could be an issue with your account or perhaps your device was deactivated on netflix.com. (2004)

I logged out and back into Netflix and was met with the same notice when attempting to play a movie. Uninstalling and reinstalling the app was met with no success, and finally I went onto Netflix's site to check and see if anything was afoot with my account. Everything was fine. I read in one spot that Netflix is limited to eight devices that can be authroized to it and thought that perhaps I had run that up at each ROM I flashed, but that was not the case either.

The solution for me ended up being Menu > Settings > Manage applications > Netflix > Clear data. Maybe this will work for you too.

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Paul E King

Paul King started with GoodAndEVO in 2011, which merged with Pocketables, and as of 2018 he's evidently the owner. He lives in Nashville, works at a film production company, is married with two kids. Facebook | Twitter | Donate | More posts by Paul | Subscribe to Paul's posts