In this day and age, it seems that if a phone ships with a significant problem, it's never going to be resolved with OTA updates, mainly due to the fact that quality assurance levels have gone way down for smartphones and companies refuse to do anything about it.
Apparently, Motorola has chosen the same path for its Droid Bionic smartphone, a phone that had issues since before it was released. According to a leaked RadioShack document, the seller believes that the Droid Bionic is "unsellable," and has since pulled it from its Direct2U service.
An unnamed 'Shack employee has stated that the situation is due to a security issue or software glitch that can actually be resolved OTA by Motorola, but until then, the store will not be selling it.
This is a RadioShack-only deal right now, but that could change, should any other sellers or big-box stores find that the issue warrants a shelf-pulling.[Droid-Life]