Two ways to get rid of a persistent voicemail notification on the T-Mobile HTC One S

Voicemail-notificationAfter I unboxed my T-Mobile HTC One S and played around with the camera for a bit, I finally got around to heading over to my local T-Mobile store, where I bought a SIM card for the phone. (I got it off-contract from a third-party retailer.) But then, once it was activated, the most annoying thing happened: a voicemail notification popped up that I couldn't get rid of.

I tried clearing all my notifications: it wouldn't go away. I set up my voicemail account, and made sure the inbox was empty, but it was still there. Interestingly enough, this is actually a known problem with other HTC devices on T-Mobile, so it's a shame to see that it hasn't been fixed yet.

Eventually, I just decided to call T-Mobile customer service and remove voicemail entirely from my account; I'm using Google Voice anyway, so there's really no reason to have T-Mobile's voicemail, too. Before I had even hung up, the voicemail notification was gone – so that's one way to get rid of it, if you're experiencing the same issue.

However, if you actually want to use T-Mobile's voicemail service, there's another way to get rid of this annoyance: just call your cell number from another phone, leave yourself a message, retrieve your message, and then delete it. It's as simple as that, and you're good to go until you factory reset your phone.

Yes, this is really annoying. I know. But in the grand scheme of things, it's a headache that can go away in under five minutes, so it hopefully won't detract from an otherwise awesome device.

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John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

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2 thoughts on “Two ways to get rid of a persistent voicemail notification on the T-Mobile HTC One S

  • Avatar of jaamgans

    Why don’t you just use the built in option HTC provides.

    Menu – Settings – Call. Under the voicemail section the third option is Clear Voicemail Notification (or is that a bit of bloatware that didn’t survice to HTC Sense 4 – in which case that was mistake on their part as this is quite a useful option – much easier than your route).

  • Good thinking – but the problem is that it would reappear, even after being cleared. Oh well, it is gone now! :)


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