HTC acknowledges HTC One X WiFi bug, working on a fix [Updated]
HTC has finally come out and released an official statement regarding those WiFi connectivity problems we told you about last week, which are plaguing some owners of the HTC One X. Here’s what HTC said regarding this issue:
After investigating isolated reports of WiFi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the WiFi antennae connection points. While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future. HTC is committed to making sure every customer has a great experience and we apologize for any inconvenience this issue may have caused while we conducted a thorough investigation.
Unfortunately, this does seem like a hardware issue that will have to be repaired by HTC technicians; if I’m reading this statement correctly, it certainly doesn’t seem like a software fix is currently in the works.
There’s also no indication from this statement about how widespread this problem really is, and whether or not it affects phones only in certain regions of the world. In all honesty, I haven’t heard many AT&T users complain about this, and it’s not something I noticed myself when I was using the One X, either. However, it’s definitely an issue for some people.
I’ll certainly keep my eye on this story as it developers further, but in the meantime, be sure to let us know if you’ve experienced this problem yourself.
Update: HTC has confirmed that this problem only affects Tegra 3 versions of the device; the AT&T version is safe.[Android Central]