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Tips to try if your Samsung Galaxy Nexus on Sprint hasn’t gotten the Jelly Bean update yet

galaxy nexus jelly bean - for some reason we don't have an alt tag here

Late last week, reports started coming in that the Samsung Galaxy Nexus on Sprint, along with the Nexus S, was finally getting the much-anticipated update to Android 4.1, Jelly Bean. However, for lots of people, the update never appeared, and still hasn’t today. (This is actually the exact situation that plagues a Galaxy Nexus in my house.)

All hope is not lost, though. Here are some tricks to try and force the OTA update on your Sprint Galaxy Nexus, just in case you’ve been checking for updates to no avail. Please note: you should be running the most recent OTA software update (Android 4.0.4; build number and base band should both end in FG01).

Trick 1

  1. Go to your settings menu, and select Apps AllGoogle Services Framework.
  2. Press Clear data, and select OK. Then, press Force stop.
  3. Return to your main settings menu, and select About phone System updates. If you successfully cleared the data in the previous step, your phone should read: “Last checked for update on 12/31/1969.”
  4. Press Check now.

Trick 2

  1. Repeat steps 1 and 2 in Trick 1.
  2. Wait at least two minutes before proceeding to step 3.
  3. Go to your phone dialer, and press *#*#2432546#*#*
  4. You should see a message appear in your notifications that reads, “checkin succeeded.”
  5. Return to your main settings menu, and select About phone System updates. Press Check now.

Other tips

Some people are still reporting problems receiving the update, even after trying these steps. Based on what I’ve read in several forums and in the comments on YouTube, here are some tips that might help:

  • Turn off WiFi, so that your phone is connected to Sprint’s mobile network.
  • Try Trick 1 repeatedly (some people say four times in a row).
  • Wait longer before clearing the data of Google Services Framework and checking for the update – sometimes up to 10 minutes.

If this still doesn’t work, you can also try downloading the flashing the update manually. The update can be downloaded directly from Google’s servers, and this thread at XDA has instructions for basically all phone setups: custom and stock recoveries, locked and unlocked bootloaders, root access and no root access.

It has certainly been a rocky release to say the least, but once Jelly Bean is on all of our Galaxy Nexuses (Galaxy Nexi?), I’m sure we’ll all be very happy.

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John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

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5 thoughts on “Tips to try if your Samsung Galaxy Nexus on Sprint hasn’t gotten the Jelly Bean update yet

  • Avatar of Tim

    I’m hopping to get it for the EVO LTE soon come on Sprint.

    • My guess is that it will hit the One X on AT&T, and possibly the One S on T-Mobile, before it gets to Sprint. That’s not based on any factual evidence, though… just a hunch.

  • Avatar of etiyi

    Trick 1 worked for me last week. I had to do it about 6 times and rebooted the phone a couple of times.

  • Avatar of Alex Vroman

    Well as I have posted before I am glad that some devices are being kept updated by the manufacturers, I am still disappointed by others but how can you complain when one of the best devices on the market right now is being updated. I don’t really like the run around, but hey, that is the price you have to pay with Android. I wish I had this phone to update to Jelly Bean.

  • Avatar of Samson

    I really wanted a nexus, unfortunately by the time that was available and on sprint it was already 6 months old. Plus the lack of micro sd slot was a deal breaker since I use my phone as my main music player. Sad story :( but the evo 4g lte came out the same day my upgrade was available…perfect. lol I’m ready for pure vanilla android the way google made it.


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