We wrote about the Norwegian company fluxLoop a couple of months back, then because it had created an ordering system for a pizza restaurant using mobile devices. Not the company is at it again, taking on the Asian cuisine concept Mujo.
The Mujo concept is all about healthy food made to order, not mass produced, heart attack-inducing garbage. fluxLoop’s contribution is an ordering system that helps make the experience even better by making it faster and easier to order. While the system is HTML5 and Phonegap-based, essentially making it platform-independent, the Galaxy Tab 2 10.1 is the device of choice right now. You enter your name(s) and a phone number, select what you want to order (down to the ingredients), pay, and then you’re done. You can then sit down and wait for an SMS notification telling you to pick up your food at the counter. Large screens in the restaurant show the progress of the orders so you have a rough idea of when your food is done, and the server end of the system is able to communicate with hardware like card terminals and printers.
It continues to amaze me how inefficient a lot of stores and restaurants are, sometimes resulting in customers simply leaving because they get frustrated. Systems like this are the way to go to fix issues like that, and I wish more companies would hire fluxLoop to beef up the systems. Modernizing doesn’t have to cost an arm and a leg, and in the end, I think it will pay for itself quite quickly.[fluxLoop]