United States Immigration and Customers Enforcement agency drops BlackBerrys for iPhones

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Over the past three years, RIM has seen a steady decline in mind and market share, not to mention its rapid decrease of revenue each quarter. Unfortunately, that just keeps happening for RIM – with the latest group of people to give the BlackBerry up being the United States Immigration and Customers Enforcement agency.

The agency used BlackBerry devices exclusively eight years, although that is obviously over. A document that the agency published today said that RIM’s mobile phones “can no longer meet the mobile technology needs of the agency.” Because of this, it is planning to purchase iPhones for more than 17,600 of its employees – which adds up to the amount of $2.1 million.

For most large companies and organizations, $2.1 million is not a hefty sum of money – even for RIM. But what really hurts is the fact that the agency published a document detailing its move from BlackBerry OS to iOS.

RIM’S Vice President of Government Solutions Paul Lucier also expressed the disappointment that all of RIM is certainly feeling at this point:

“Of course, we are disappointed by this decision. I’m confident that BlackBerry is, and will continue to be, the best solution for government agencies. We are working hard to make our new mobile computing platform, BlackBerry 10, meet the future needs of government customers.”

It’s very RIM-esque to play the BlackBerry 10 card; it’s what the company has been doing for the past year amidst numerous delays of the operating system. I hope, for RIM’S sake, that there will be no more delays – the company surely can’t take much more of the constant loss of customers and revenue.

[Reuters via CNET]
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Calob Horton

Calob Horton is an associate editor at Pocketables. He loves all technology, no matter which company it comes from. This unbiased view of the tech world allows him to choose the products that best fit his personal needs and tastes: a Microsoft Surface Pro, a Samsung Galaxy Note 3, and a third-gen iPad.Google+ | Twitter | More posts by Calob | Subscribe to Calob's posts

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5 thoughts on “United States Immigration and Customers Enforcement agency drops BlackBerrys for iPhones

  • Avatar of Gaffer

    Not surprised. Have a friend who works for ICE, he and all of the people in his field office loathe their BB phones. The majority carry an iPhone on a personal account.

  • Just a matter of time till we see a chapter 11 form with RIMs name on it

  • Avatar of Steven

    Nokia and RIM and LG should just merge together and hope on Android or something. That’s probably a really bad idea, but it would put of the inevitable for longer.

  • Avatar of Shawn

    Not that I like Blackberry, but just curious what ICE needs to do that they can’t do on a Blackberry. Or maybe it’s just that everyone’s used to iPhones & Androids now, making it so much harder to use Blackberry?

  • RIM has taken far too long getting BB10 out the door. Yes these delays are costing them some of their customers for now. There’s a reason why RIM choose QNX and the FIPS certificate is it. Many others are still willing to give RIM a little bit more time, like the military and banking sector, but they better be ready to pull the trigger on it very soon. Very silly move on the Border Protection Agency to not wait that little extra time. I hope it doesn’t end up costing the public because of it. Only RIM is FIPS certified.


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