HTC One S will not get updated to Android 4.2.2

htc-one-s-black-and-red

According to an official statement from HTC, the HTC One S will not be updated to Android 4.2.2. The news first broke after the head of HTC’s Russian division tweeted that the device would not be updated due to technical constraints, and HTC France later confirmed this after a user inquired about the matter on its Facebook page. Subsequently, HTC released the following statement in English:

We can confirm that the HTC One S will not receive further Android OS updates and will remain on the current version of Android and HTC Sense. We realize this news will be met with disappointment by some, but our customers should feel confident that we have designed the HTC One S to be optimized with our amazing camera and audio experiences.

The HTC One X, along with the HTC EVO 4G LTE, is still expected to receive this update at some point in the near future, although it’s certainly disappointing news for One S owners who bought what amounted to T-Mobile’s flagship phone about one year ago. Gigaom’s Kevin Tofel also makes the good point that Google promised to work with manufacturers to ensure an 18-month update life cycle, and Google therefore should not allow this to happen.

While it’s debatable who ultimately “owns” the customer experience, this certainly reflects badly on HTC at a time that the company simply can’t afford any bad press, and it even looks poor that Google probably won’t step up and pressure HTC to update a device that is clearly capable of running Android 4.2.2.

What do you think of this news?

[The Unwired | Gigaom] Thanks, Bill!

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John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

11 thoughts on “HTC One S will not get updated to Android 4.2.2

  • July 3, 2013 at 2:05 pm
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    Technical limitations = we don’t want to have to drag out our proprietary camera code and work on it to offer something that won’t make us any money.

    /Running Android 4.2.2 on my original HTC EVO 4G – so yeah, technical limitations my behind…

    Reply
    • July 4, 2013 at 5:59 am
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      Yeah. It really just comes down to it not being profitable.

      Yeah Android 4.2.2 runs excellently on my EVO 3D (older Snapdragon than the One S). Smooth as glass, and fast.

      Reply
  • July 4, 2013 at 12:53 am
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    My wife has an HTC Sensation. It runs Android Revolution HD. She was asking about getting an upgrade only days ago and I had considered the OneX or OneS.
    But now? Probably won’t consider an HTC phone at all.

    Reply
  • July 4, 2013 at 5:55 am
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    Same SoC that’s in the One X. Pretty sad that they aren’t updating it.

    This is the ONE reservation I had for recommending the HTC One to my wife. Hopefully they pay attention to that phone.

    Reply
  • July 4, 2013 at 7:16 am
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    If this is about the One S, why is there a picture of the HTC One?

    Reply
    • July 4, 2013 at 11:45 am
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      Who knows. Foreshadowing of a similar fate for the HTC One, perhaps?

      I sure hope not. The hype that phone has had, it should be paid attention to for years.

      Reply
    • July 4, 2013 at 12:11 pm
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      Simple mistake. Thanks for catching it – it’s been corrected now!

      Reply
  • July 4, 2013 at 2:11 pm
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    It’s sad that my bf has jelly bean on his gs2 but my evo 3d is stuck on ice cream sandwich… This is upsettingly why I have actually considered going back to an iPhone after having been with android for 5 years. At least I know I’ll get the updates for at least the next 2 years if I have one …

    Reply
  • July 7, 2013 at 5:53 pm
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    This same saga happens over and over with Android devices. If it isn’t an official Google Nexus device, it probably won’t get many updates.

    Even the Google play versions of the HTC One and the Galaxy S4 are not immune to this manufacturer disregard for customers and Google is not directly supporting the re-branded devices it sells:

    http://www.engadget.com/2013/07/06/samsung-galaxy-s-4-google-play-edition-review/

    ” it’s important to note that Google Play edition phones will be receiving updates from their respective manufacturers instead of getting them directly from Google, like Nexus devices do.”

    Reply

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