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Problems activating the Google Nexus 5 by LG on Sprint? Don’t worry – you’re not alone


If you’re having trouble activating your Google Nexus 5 by LG on Sprint, don’t worry – you’re not alone. Some Sprint users are reporting trouble activating the device on the Now Network, seemingly due to the fact that some Nexus 5 MEID numbers are incompatible with Sprint’s authentication system.

To make matters worse, Sprint customer service doesn’t seem to have much of a clue about what’s going on. Some reps are telling customers that Sprint will only support the 16GB Nexus, and not the 32GB Nexus. Others are saying that it should work and simply don’t know why it won’t. Still others are saying that Sprint won’t activate them until the carrier is officially selling them itself on November 8.

Before you get too angry, though, this does not seem to be intentional. Instead, it seems like a problem of these MEID numbers needing to be added to Sprint’s authentication systems, since we already know that the phone is fully compatible with the Sprint network. (And whichever rep said that the 32GB version won’t be supported needs to be slapped.)

In any case, are you having trouble getting your phone activated? Post your success (or unsuccess) stories below!

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John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

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