Now that the Chromecast SDK is open to the public, and the Chromecast is becoming more of a mainstream device, Google has decided that it’s also time to open up an official product forum for my personal favorite media dongle.
The announcement was made by the Chromecast’s new community manager, Jacky Hayward, on Google+:
My Dearest #chromies: I’m excited to announce we just launched the official#Chromecast forum! Since launch last July, the Chromecast community has grown a lot and is ready for it’s own community forum space. Have#Chromecastquestions? Come to the forum for answers.
I’m also really excited to announce that after two and half years as the Chrome Browser community manager, I’m the new CM for Chromecast. I love Chrome and I’m so excited to grow the community around this amazing device. Come join me!
This means that it should be easier for Chromecast fans to get technical assistance from Google, if the need arises. Google’s product forums are regularly monitored by Google employees, along with power users who oftentimes have special access to internal channels at Google to get things done. It’s not quite as good as a dedicated customer support team, but it’s the next best thing – and, as we’ve come to now realize, it’s about the best you can expect from Google.[Chromecast Community via Google+]