Assistant - HomeGoogle

So is it just me or has Google Assistant / Nest been absolutely horrible today?

It started sometime yesterday – I managed to miss the great Google Outage of 2020 because I got to sleep at 6am, and was trying to slog along at 9 with work, which strangely had nothing to do with IT yesterday… but when I found out about the outage I also found out that something strange had happened to my home.

I’ve got 10 smart bulbs in my basement and three not smart lights. I go down there and ask for the basement to turn on, bam, it’s no longer a place to hold kidnapped victims, it’s a place where I can actually work and see the tools and washing machine and all the things. I also have it set to auto turn those lights off if I forget so there’s that.

Last night I asked my usual request as I ventured down into the deep dank abyss listening to the moans of the latest batch in the basement… what I got back when I requested my basement (10 lights) be turned on was that 5 of those lights did not support that functionality.

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All 10 lights turned on. I thought perhaps this had something to do with color so I asked it to set the basement lights red, and 8 out of the 10 did (two are on plugs, not color lights) no complaints. Huh.

Turning off all lights via a Google Home Hub, Insignia, or the Assistant on my phone similarly everything worked, but it threw up an error that five of the lights didn’t support that functionality.

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So the lights in the basement are throwing errors and working perfectly, but I discovered the lights elsewhere are not. Turning on and off the master bedroom lights causes no issues, but turning off everything in the master bedroom throws a similar error and also works perfectly.

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I opened up a support with Google’s Twitter and we’ve been going through some steps to try and get things working but as I was doing a simple test all of my Assistant-enabled anything stopped working. Google Home Hub would translate what I was saying and ignore me, Assistant on my phone similar, Insignia in the basement listened and didn’t do anything. Basically for 10 minute or so I was living with a Google that was doing nothing.

I was then able to ask Assistant to play something and it went to the Vizio in my bedroom, but I was unable to turn it off, or change anything by asking Google to turn off the Vizio.

So yeah, not been a great day with Assistant. How’s yours going?

(as a note, please realize I am in IT and I test smart product for a livering, this is what I do, this is not a series of complaints it’s a diagnostic I’m running)

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Paul E King

Paul King started with GoodAndEVO in 2011, which merged with Pocketables, and as of 2018 he's evidently the owner. He lives in Nashville, works at a film production company, is married with two kids. Facebook | Twitter | Donate | More posts by Paul | Subscribe to Paul's posts

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