Software update kills many Google products (resolved)

Google Home Voice Activated SpeakerIf you’ve got a Google Home and are getting the error message that something went wrong, or that you need to download the google home app and set up the speaker, just walk away for a while.

Update: it’s fixed according to @madebygoogle. Wait 6 hours or reboot.

An update thy pushed last night has turned Google Home into an army of doorstops that cannot be set up, re-enrolled, or pretty much anything.

It’s not just you.

I woke up and both my Google Home speakers were shot, I’ve got a Google Home Mini saying it can’t complete things at this moment, and one that works fine.

I checked Twitter and it’s not just me: https://twitter.com/search?q=google%20home&src=typd

This issue also affects Chromecast, but I’m not seeing that error at the moment (although it looks like Daniel may be based on Slack conversation thread).

I’ll update with any findings later. For now, don’t factory reset, don’t mess with it.

Google Home and Mini

Google is well aware of the problem

Update: 1:03pm CST

While no word officially at this point three of my four Google devices have started functioning again. The one that is not currently working (white google home mini,) is showing system firmware 118652, cast firmware 1.32.118652 in the Google Home app. This is the same firmware that the ones that is working shows.

I’m not sure if they’re actually running the same firmware or if whatever broke is just not showing new data to the app, or if this ended up being all server-side from their big update yesterday.

Update: 5:20pm CST the issue appears to have been resolved by Google.

 

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Paul E King

Paul King started with GoodAndEVO in 2011, which merged with Pocketables, and as of 2018 he's evidently the owner. He lives in Nashville, works at a film production company, is married with two kids. Facebook | Twitter | Donate | More posts by Paul | Subscribe to Paul's posts