Good and EVO

HTC posts FAQ about ICS update for current HTC EVO devices, confirms no ICS for HTC EVO View 4G

Htc-logoFor those of you with an HTC EVO 3D or EVO Design 4G who have been patiently waiting for an ICS update that still hasn't arrived yet, you may be interested to know that HTC has now posted an official FAQ, which it hopes will alleviate some of its customers concerns.

The EVO 3D and EVO Design 4G are both listed as receiving the update in the June-July timeframe, while HTC reminds us: "Because of partner and network testing, and approval processes for device updates, it can take up to 45 days for all carriers and countries to get the update after a rollout has begun."

Additionally, HTC stated that Sense 4.0 requires "dedicated hardware" that not all devices have, which is why they chose to update existing devices to Sense 3.6 instead.

Furthermore, HTC has now officially confirmed that the EVO View 4G will remain at Honeycomb, but subsequently claimed: "Upgrades are not the same thing as ongoing support. Devices not being upgraded to Android 4.0 will still get software improvements, security fixes, and technical support as needed."

It's interesting that HTC's original promise of "early 2012" has now turned into June or July. It's also interesting that developers have been able to port Sense 4.0 over to existing devices with few issues. It's even more interesting that the EVO 3D and EVO Design 4G are being released on prepaid carriers with ICS before postpaid customers will get it.

Let's hope HTC learns from this horrible, massive, very avoidable mistake.

[HTC] Thanks, Tony!

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John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

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11 thoughts on “HTC posts FAQ about ICS update for current HTC EVO devices, confirms no ICS for HTC EVO View 4G

  • On the subject of updates, did anyone actually get that update for the EVO 4G that was posted a week or two ago? because I still haven’t. No prompt and not with manual checking either =/

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  • Hmm.. It’s a shame my EVO 3D doesn’t have powerful “dedicated hardware” like that HTC One V…

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  • 1) @ samson – I have yet to get the update for my 4g as well. (at this point I really can care less cause I ordered lte 4g! =)

    2) I have root with ics on my evo 4g and other then the front camera and 4g not working. the phone performs perfect. Its a shame that the android modding community can rip a rom an make it work on a great device like the evo 4g, but htc makes excuses of 512mb being an issue.
    I say lazy….

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  • Not lazy, just business-minded. If you could give new-phone functionality to your old phone, they’d be hard-pressed to sell you a new phone.

    Just be glad they’re not as bad as companies like Apple… want Siri? Yeah, your iPhone 4 COULD run it, but you have to buy the one that has the “S” sticker, because “S” is for “Siri.” Not to mention, releasing phones with one major feature left out (3G, wifi, now 4G), so that they’re guaranteed to have a “new” version for release in 6-12 months.

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  • As much as i hate apple at least they provide updates for phones in a timely manner and still support legacy devices. The iphone 3g still gets updates yet the originsl evo will not get ics. Hell it was a miracle that the view got honeycomb.

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  • ahahaa I’m right there with ya! It would’ve been fun to use for you know….like 3 days

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  • Avatar of Stormprobe

    HTC obviously wants to delay the release of ICS on the EVO 3D to give everyone who cant wait time to buy the new EVO 4G LTE. It’s Marketing 101.
    Also, they don’t want to give the EVO 3D Sense 4.0 because there will be less of a reason to upgrade to the new EVO 4G LTE. It’s called Planned Obsolescence.
    It’s too bad there is nothing we can do about it, because everyone does it.

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  • “HTC obviously wants to delay the release of ICS on the EVO 3D to give everyone who cant wait time to buy the new EVO 4G LTE. It’s Marketing 101.”

    This is called: Let’s be selfish and ignore our customers’ desires and focus only on our own interests. It called a bad business attitude because customers sense it and turn to the competition. When we only have 1.8% of the world market in the first quarter of 2012 compared to Samsung having grown to 20% it’s called stupid.

    “Also, they don’t want to give the EVO 3D Sense 4.0 because there will be less of a reason to upgrade to the new EVO 4G LTE. It’s called Planned Obsolescence.”

    It’s called a total disregard for ecology. The unnecessary manufacture of millions of new phones instead of a timely software update involves a tremendous waste of resources and energy. HTC is obviously another company that has not a bit of interest in the issues that we are creating for future generations.

    “It’s too bad there is nothing we can do about it, because everyone does it.”

    There is most definitely something that we can do about it. First of all we can avoid buying their products and send HTC and Sprint a clear signal that we are not in agreement with their attitudes and decisions.

    Second, we can send them an email stating our discontent with their business practices.

    Third, we can learn to root our phones and get the software we want for free.

    And fourth, but this should actually be first, we should start thinking independently and ask ourselves if we really truly NEED a new phone or are we blindly following HTC and Sprint like mindless lemmings?

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  • I agree with Neil. Hasn’t HTC promised EVO 3d users ics back in December and kept pushing the dates further and further. It’s bad business pratice to lie to your customers and concentrate on your own desires. Them big wigs up on the corporate ladder don’t give a shit about the customers who made HTC what they are today. Is it so bad that you can’t listen to the consumer and deliver on your promises. There’s a reason why people are turning to other carriers and or rooting their phones to get ics. As for HTC not putting sense 4.0 on the older devices. It’s a bullshit lie that you would even try to use that “dedicated hardware” excuse to not put it in the updates. You promised ics for nearly 7 months and have yet to deliver. There are ics roms with sense 4.0 that our evos can handle the launcher perfectly. Putting sense 4.0 in the update should make up for your lack of crappy.

    Reply

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