HP Chromebook 11 charger officially recalled

Chromebook 11 side

First, Google suspended sales of the HP Chromebook 11 due to a faulty charger, and then a new charger appeared on the Google Play Store. Finally – more a month later, on December 17 – we have an official recall of the faulty charger.

According to reports on this matter, Google received nine reports of chargers overheating and melting, with even more reports of small personal burns and property damage. Obviously, this was no laughing matter, and I’m left wondering why it took so long for an official recall to be issued.

In any case, Google is taking ownership of the problem and will set people right. If you own an HP Chromebook 11, you can contact Google to get a free replacement charger at 866-628-1371. Going forward, all future Chromebook 11 units will also be shipped with the newer charger.

Were you affected by this issue? Let us know in the comments below!

[Consumer Product Safety Commission via Chromespot]
Pocketables does not accept targeted advertising, phony guest posts, paid reviews, etc. Help us keep this way with support on Patreon!
become a patron button - for some reason we don't have an alt tag here

John F

John was the editor-in-chief at Pocketables. His articles generally focus on all things Google, including Chrome and Android, although his love of new gadgets and technology doesn't stop there. His current arsenal includes the Nexus 6 by Motorola, the 2013 Nexus 7 by ASUS, the Nexus 9 by HTC, the LG G Watch, and the Chromebook Pixel, among others.

Avatar of John F

One thought on “HP Chromebook 11 charger officially recalled

  • Avatar of Aaron Orquia
    January 8, 2014 at 8:04 pm
    Permalink

    I just bought one new, but it was from eBay so I still had the old charger. I haven’t had any problems with it, but as soon as I plugged it in there was a popup asking if I had the old charger and explaining the recall. So good job there by Google, making sure that everyone who could have a problem knows about it.

    Reply

Leave a Reply

Your email address will not be published.